Privacy Policy

Last updated: March 31, 2026

Canela Code LLC ("we," "our," or "us") operates mobile applications and related services. This Privacy Policy explains how we collect, use, and protect your information when you use our apps and services.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and other details you provide when creating an account.
• Usage Data: Information about how you use our apps, including features accessed, session duration, and interaction patterns.
• Device Information: Device type, operating system version, unique device identifiers, and crash data.
• Payment Information: If you make purchases, payment processing is handled by Apple (App Store) or Google (Play Store). We do not directly collect or store credit card numbers.

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our apps and services.
• Process transactions and send related notifications.
• Respond to your comments, questions, and support requests.
• Monitor usage patterns to improve user experience.
• Detect, prevent, and address technical issues or abuse.

3. Data Sharing

We do not sell your personal information. We may share information only in the following circumstances:

• Service Providers: Third-party vendors who assist in operating our services (e.g., analytics, cloud hosting), bound by confidentiality obligations.
• Legal Requirements: When required by law, regulation, or legal process.
• Safety: To protect the rights, property, or safety of Canela Code LLC, our users, or others.

4. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us. We will delete your information within 30 days of a verified request, unless retention is required by law.

6. Children's Privacy

Our apps are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly. If you believe a child has provided us with personal information, please contact us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing of your data.
• Request a copy of your data in a portable format.
• Withdraw consent where processing is based on consent.

8. Third-Party Services

Our apps may contain links to or integrations with third-party services. We are not responsible for the privacy practices of those services. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in our apps or on our website with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Canela Code LLC
Email: privacy@canelacode.com